Resume: My Journey
20+ years proving that good engineering is equal parts craft and chaos management
Experience
2023 - 2025
Director Software Engineering - Digital Servicing
Directed a 50+ person engineering org unifying payments, servicing, and customer experience across mobile and web. Spearheaded cloud modernization — migrating six enterprise apps to AWS, deploying containerized microservices on EKS.
2019 - 2023
Director IT - Enterprise Shared Services
Scaled an enterprise shared services org from 14 to 35 professionals. Drove adoption of event-driven architecture and enterprise system design standards using Java, Spring Boot, and ActiveMQ.
2016 - 2019
Development Manager - Global End User Experience
Led development of GM’s highest-traffic internal platforms — RoomFinder (700K+ annual interactions) and Recovery Key (50% fewer service desk calls) — while architecting enterprise AI search infrastructure handling 200K+ daily queries on Azure Cognitive Services.
2015 - 2016
Manager - Enterprise Mobility Strategy
Coordinated global engineering teams to define enterprise mobile architecture and MDM standards, presenting strategy directly to CIOs. Delivered GM’s first secure enterprise mobile app with Azure ADAL integration, setting the foundation for GM’s mobile ecosystem.
2011 - 2015
Manager - Emerging Technology
Drove emerging technology R&D at GM, delivering first-of-their-kind digital and in-vehicle innovations including a hands-free voice system (6 patents) and a social group travel app for next-gen radio platforms (2 patents). Cultivated company-wide innovation culture through hackathons and cross-functional incubation programs.
Education
2025 - 2026
Applied Generative AI Specialization
GenAI Architectures (VAEs, GANs, Transformers, LLMs/GPTs) • Prompt Engineering • RAG (embeddings, retrieval, reranking) • Fine-tuning (PEFT, LoRA) • Benchmarking & evaluation • Agentic Frameworks (LangGraph, CrewAI, AutoGen, MCP) • AI Governance
2025
Deep Learning Specialization
Core neural network foundations • Optimization & tuning • Computer vision with CNNs • Sequence models • NLP embeddings
2023
AWS Cloud Solutions Architect - Professional Certificate
Advanced cloud architecture design and implementation on AWS, including scalable, secure, and highly available systems
1996
M.S.E. Computer Science & Engineering
Focus on Computer Graphics, Virtual Reality, Knowledge Systems
Research Assistant UM Virtual Reality Lab
1994
B.S.E. Computer Science & Engineering
Focus on Computer Graphics, Compilers, System Design, Team Projects